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Frequently Asked Questions
SHIPPING
Express Shipping: 3–7 business days
Standard Shipping: 5–10 business days
Please allow an additional 1–3 business days for processing before your order ships.
Yes, we ship worldwide with both standard and express options.
If your order has not shipped yet, contact us at support@shopcoresculpt.com with your order number and updated address. Once an order has been dispatched, the address cannot be changed.
Orders typically ship within 1–3 business days after payment is processed. During high-volume periods, processing may take slightly longer.
Most in-stock items ship directly from our U.S. warehouse. For international or presale orders, items may ship from one of our partner warehouses worldwide. Sometimes orders may arrive in multiple packages — we’ll send tracking details for each shipment.
If your package is marked as delivered but you haven’t received it, or if it’s lost in transit, please email us at support@shopcoresculpt.com. We’ll work with you and the carrier to resolve the issue.
Returns & Exchange
We offer a 60-day return window from the day you receive your order. Items must be unworn (trying on is okay), unwashed, unaltered, and returned in their original packaging. Returns that do not meet these conditions may be refused.
To start a return or exchange, email us at support@shopcoresculpt.com with your order number. We’ll review your request and provide step-by-step instructions. Please do not send items back without approval, as they will not be accepted.
At this time, we don’t provide prepaid return labels. Return shipping usually costs around $10, depending on your country. As a thank-you, we’ll send you a discount code for your next purchase once your return is processed.
Absolutely. If your item arrives damaged, defective, or incorrect, email us immediately at support@shopcoresculpt.com and we’ll make it right.
Payment
All prices on shopcoresculpt.com are listed in USD.
We accept major credit cards, PayPal, and other secure payment methods available at checkout.
Your information is protected with SSL encryption and we never store credit card details. Payments are processed securely through trusted payment gateways.
Sales tax is applied where required by law and will be calculated at checkout.